Support

An iPhone running iOS 17 or later. To sync between devices, sign in to iCloud on each device with the same Apple Account.

Veya saves your collection on your iPhone and syncs it automatically through your own private iCloud. There are no sync buttons or settings. If you just added a plant on one device, give it a minute to appear on another.

If it doesn't appear, check that iCloud is turned on for Veya in Settings → [your name] → iCloud, and that you're signed in with the same Apple Account on both devices.

Up to 5. Archived plants count toward the limit. Plants in Recently Deleted don't. Every feature is available on the free version.

A single $9.99 purchase that removes the 5-plant limit. There's no subscription. It's shared with your family through Family Sharing.

Open the Veya Plus screen in the app and tap Restore Purchases. Make sure you're signed in to the App Store with the Apple Account you used to buy it.

Purchases are handled by Apple, so refunds are too. Request one at reportaproblem.apple.com.

Deleted plants go to Recently Deleted, where you can restore them for 30 days. After that they're erased for good.

Archiving takes a plant out of your collection but keeps it, with its whole history, under Past plants on its species page. You can restore it anytime. Deleting removes it after 30 days.

When you add a species, Veya looks up its name in GBIF, a free public database of the world's species. Only the name you typed is sent. Nothing about you or your collection.

Deleting the app removes everything on your iPhone. To remove the synced copy too, go to Settings → [your name] → iCloud → Manage Storage (or Storage), choose Veya, and delete its data. We can't do this for you, because we never have access to your data.